The Critical Role of Credentialing
For independent pharmacy owners, credentialing is not just a bureaucratic requirement; it’s a vital component of pharmacy management that directly impacts the business’s viability.
Documentation Will Save You!
To help avoid audit headaches – or even worse, significant monetary recoupments – precise and meticulous documentation is a pharmacy’s most effective defense against PBM audits.
Effective Endcaps
Endcap displays are prime real estate in any retail operation, especially in independent pharmacy. As endcaps play a vital part of a pharmacy’s non-dispensing revenue, it is important for pharmacy owners and managers to know how to use their endcaps most effectively.
Finding Your Champions
You know that one employee – the one who can do it all and make it seem effortless, who always has a smile on his or her face, and who is willing to do whatever is asked. How do you find, train, and retain these pharmacy “champions”?
When a Gift Section Makes Sense
Adding a gift section in your pharmacy can be an effective approach to bring additional non-dispensing revenue into your pharmacy.
Suggestive Selling
As prescription reimbursements continue to decline for independent pharmacies, it is more important than ever to diversify your pharmacy’s revenue stream. Suggestive selling can significantly enhance your bottom line!
Effective Audit Appeals
Nobody likes a PBM audit, especially when the findings come back and the PBM wants to recoup money from your pharmacy! Fortunately, you have a tool at your disposal: an appeal.
If You Recommend It, They’ll Do It!
Pharmacists are regularly noted among the most trusted professions in America, and nowhere is this more evident than in independent pharmacy! That’s why it is often said, “if you recommend it, they’ll do it.”
Avoiding Common Audit Issues
Many issues related to audited prescriptions can be attributed to documentation errors and simple mistakes.
Utilizing the Cash BIN
The Cash BIN can be an effective tool for independent pharmacies, but are you utilizing it correctly?